Director, Enterprise Language Services & Regional Ops

Hugh Chatham Health; Milwaukee (WI); Hybrid; USD 114,000 - 171,000; Full time

Benefits offered by this job

Health benefits

Paid Time Off

Retirement plans

Job summary

Advocate Health is seeking a senior leader to direct multi-region language services operations across Illinois, Wisconsin, and the Southeast. You will coach 3–4 managers, set regional strategy, and drive quality initiatives while overseeing interpreter services and stakeholder partnerships.

The role requires 7+ years in language services or healthcare operations and 4+ years in management, with a focus on enterprise results, regulatory compliance, and patient experience.

Qualifications

• Strategic leadership experience with ability to develop managers and leadership pipelines.
• Multi-region operational management with enterprise-level accountability.
• P&L management, budgeting, and business-case development.

Responsibilities

• Direct multi-region language services operations across assigned geographic areas.
• Develop and manage managers through coaching and performance management.
• Set strategic direction for regional language services operations.
• Drive enterprise initiatives including quality improvement and service expansion.
• Oversee interpreter management and operational support across regions.

Skills

Strategic leadership

Multi-region ops

P&L accountability

Executive communication

Change management

Education

Bachelor's degree

Master's degree

Job description

Advocate Health is seeking a senior leader to direct multi-region language services operations across Illinois, Wisconsin, and the Southeast. You will coach 3–4 managers, set regional strategy, and drive quality initiatives while overseeing interpreter services and stakeholder partnerships.

The role requires 7+ years in language services or healthcare operations and 4+ years in management, with a focus on enterprise results, regulatory compliance, and patient experience.