Director, Digital Strategy & Accounts

EAB (Education Advisory Board); Washington (District of Columbia); On-site; USD 84,000 - 100,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid time off and holidays

401(k) retirement plan with company‑s\

Wellness programs

Parental leave

Job summary

EAB (Education Advisory Board) is seeking a Director, Accounts & Strategy in Washington, DC area to lead digital strategy, content, and partner engagement. The role requires managing multiple digital offerings, coordinating cross-functional teams, and ensuring delivery aligns with partner goals.

You will work with cross-functional teams, analyze market trends, and guide web-related projects while traveling up to 15% and collaborating with senior leadership.

Qualifications

• 6-8+ years’ experience developing strategies for websites or digital products or services.
• 5+ years of account management experience, preferably with an emphasis in digital channels.
• Strong understanding of, and ability to stay current with, digital trends and technologies.
• Experience pulling insights from user and market research, analytics, digital maturity assessments, and competitive analysis to develop strategic recommendations.
• Experience effectively communicating vision, goals, and strategic recommendations to stakeholders and cross-functional team members at various levels of an organization, including executive leadership.
• Proven experience with successful product and service launches.
• Experience launching and tracking performance of a web campaign.
• Willingness to travel domestically approximately 10-15% and a valid U.S. drivers license.

Responsibilities

• Lead partner meetings, build strategies, and be a respected advisor for the partner on all aspects of their web and digital landscape.
• Gather, understand, synthesize, and communicate critical information about our clients’ products, market, competitors, and customers, pulling insights from a variety of sources to ensure that we are designing and building with a clear view of the big picture and context.
• Ensure Web & Digital Solutions services exceed expectations and that delivery is on strategy and meets partner goals.
• Set the long-term vision and strategy for our partners' digital products and services and write strategic briefing documents that clearly communicate those expectations and goals.
• Play an active role in growing the scope of work for accounts and lead partner onboarding and initial discovery sessions, revisiting goals quarterly/annually to roadmap plans.
• Deliver clear and concise communication with internal teams and ensure everyone is on the same page for the project with clear actions and timelines.
• Represent EAB and the Web Visibility and Strategy team at industry conferences and networking events.
• Stay abreast of consumer trends and behaviors across generations and technologies.
• Partner with and report to the senior director of the team to identify partner opportunities, scope projects, and find solutions to internal and external challenges.
• Share partner status at internal Web Visibility and Strategy traffic meetings and through other team channels.
• Up to 10 - 15% - maximizing activities at national meetings and conferences as well as campus visits where applicable

Skills

Web strategy

Account management

Digital trends

Analytical insights

Executive communication

Product launches

Web campaigns

Travel planning

Tools

Google Analytics

Google Data Studio

Google Search Console

Job description

EAB (Education Advisory Board) is seeking a Director, Accounts & Strategy in Washington, DC area to lead digital strategy, content, and partner engagement. The role requires managing multiple digital offerings, coordinating cross-functional teams, and ensuring delivery aligns with partner goals.

You will work with cross-functional teams, analyze market trends, and guide web-related projects while traveling up to 15% and collaborating with senior leadership.