Director, Digital Strategy & Accounts

EAB; Richmond (VA); Hybrid; USD 84,000 - 100,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

20+ days PTO annually

401(k) retirement plan

Health savings / flexible spending

Parental leave

Job summary

EAB is seeking a Director of Accounts & Strategy to lead digital content vision for partner Web Visibility and Strategy services. The role emphasizes website content strategy, SEO audits, and cross-functional leadership.

The hire will manage accounts, coordinate discovery sessions, and shape long-term digital roadmaps in a fast-paced environment. Ideal candidates bring 6–8+ years in website/digital strategy and 5+ years in account management, with strong analytics and communication skills.

Qualifications

• 6-8+ years' experience developing strategies for websites or digital products or services.
• 5+ years of account management experience, preferably with an emphasis in digital channels.
• Strong understanding of, and ability to stay current with, digital trends and technologies.
• Experience pulling insights from user and market research, analytics, digital maturity assessments, and competitive analysis to develop strategic recommendations.
• Experience effectively communicating vision, goals, and strategic recommendations to stakeholders and cross-functional team members at various levels of an organization, including executive leadership.
• Willingness to travel domestically approximately 10-15% and a valid U.S. driver's license.

Responsibilities

• Lead partner meetings, build strategies, and be a respected advisor for the partner on all aspects of their web and digital landscape.
• Gather, understand, synthesize, and communicate critical information about clients' products, market, competitors, and customers.
• Ensure Web Visibility and Strategy services exceed expectations and delivery is on strategy and meets partner goals.
• Set the long-term vision and strategy for partners' digital products and services and write strategic briefing documents.
• Play an active role in growing the scope of work for accounts and lead partner onboarding and discovery sessions.

Skills

Web/digital strategy

Account management

Digital analytics

Stakeholder communication

Product launches

Web campaigns

Tools

Google Analytics

Google Data Studio

Google Search Console

Job description

EAB is seeking a Director of Accounts & Strategy to lead digital content vision for partner Web Visibility and Strategy services. The role emphasizes website content strategy, SEO audits, and cross-functional leadership.

The hire will manage accounts, coordinate discovery sessions, and shape long-term digital roadmaps in a fast-paced environment. Ideal candidates bring 6–8+ years in website/digital strategy and 5+ years in account management, with strong analytics and communication skills.