Director of Digital Strategy & Accounts

EAB (Education Advisory Board); Washington, Northern (District of Columbia, KY); Hybrid; USD 84,000 - 100,000; Full time

Benefits offered by this job

Medical insurance

PTO 20+ days

401(k) retirement plan

Health savings account

Parental leave

Employee discounts

Wellness programs

Job summary

EAB is seeking a Director of Accounts & Strategy to lead digital and web content vision for partner institutions. You will guide strategy from discovery through execution, coordinating across Web Visibility and Strategy, enrollment services, and cross-functional teams.

The role emphasizes partnerships, outcomes, and scaling digital offerings. The candidate will manage complex programs, monitor market trends, and drive strategic initiatives while traveling domestically.

Qualifications

• 6-8+ years’ experience developing strategies for websites or digital products or services.
• 5+ years of account management experience, preferably with an emphasis in digital channels.
• Strong understanding of, and ability to stay current with, digital trends and technologies.
• Experience pulling insights from user and market research, analytics, digital maturity assessments, and competitive analysis to develop strategic recommendations.
• Experience effectively communicating vision, goals, and strategic recommendations to stakeholders and cross-functional team members at various levels of an organization, including executive leadership.
• Proven experience with successful product and service launches.
• Experience launching and tracking performance of a web campaign.

Responsibilities

• Lead partner meetings, build strategies, and be a respected advisor for the partner on all aspects of their web and digital landscape.
• Gather, understand, synthesize, and communicate critical information about our clients’ products, market, competitors, and customers, pulling insights from a variety of sources to ensure we are designing with a big-picture view.
• Ensure Web & Digital Solutions services exceed expectations and delivery is on strategy and meets partner goals.
• Set the long-term vision and strategy for our partners' digital products and services and write strategic briefing documents.

Skills

Account management

Digital strategy

Stakeholder communication

Analytics

Product launches

Travel coordination

Tools

Google Analytics

Google Data Studio

Google Search Console

Job description

EAB is seeking a Director of Accounts & Strategy to lead digital and web content vision for partner institutions. You will guide strategy from discovery through execution, coordinating across Web Visibility and Strategy, enrollment services, and cross-functional teams.

The role emphasizes partnerships, outcomes, and scaling digital offerings. The candidate will manage complex programs, monitor market trends, and drive strategic initiatives while traveling domestically.