Director, Design Operations & Strategy

Capital One; New York (NY); On-site; USD 225,000 - 257,000; Full time

Job summary

Capital One, a leading information-based technology company, seeks a Director of Project Management for Design Operations in New York. You will create strategy and lead a team through high-priority projects, influencing executives and partnering with cross-functional leaders to scale operations.

You will report to senior operations leaders and collaborate with the eData Design and EPS.xd teams, driving clarity, accountability, and performance using human-centered design principles and modern

Qualifications

• Bachelor’s Degree or Military experience.
• 8+ years of project management experience.
• 3+ years of people management experience.

Responsibilities

• Develop operational strategy to address complex design organization challenges.
• Advise and influence peers, design leaders, and business leaders on operational excellence.
• Lead cross-functional teams of design program managers, operations professionals, designers, and resources.
• Ensure adherence to design standards and delivery principles and processes.
• Collaborate with product, engineering, and other partners to identify opportunities to improve products and experiences.

Skills

Project management

People management

Design operations

Cross-functional leadership

Strategic planning

Education

Bachelor's Degree

MBA

Tools

Design tools

Job description

Capital One, a leading information-based technology company, seeks a Director of Project Management for Design Operations in New York. You will create strategy and lead a team through high-priority projects, influencing executives and partnering with cross-functional leaders to scale operations.

You will report to senior operations leaders and collaborate with the eData Design and EPS.xd teams, driving clarity, accountability, and performance using human-centered design principles and modern