Director, Design Operations & Strategy

Capital One Group; California (MO); Hybrid; USD 225,000 - 257,000; Full time

Job summary

Capital One is seeking a Director, Project Management to lead a high‑impact Design Operations team within EPS.xd. You will set strategic direction, align cross‑functional partners, and drive large design programs from inception to delivery, balancing business goals with user experiences.

You will partner with product, engineering, and executive leaders, coach design program managers and designers, and apply design systems and SDLC/PDLC principles to scale operations.

Qualifications

• Bachelor’s Degree or Military experience.
• At least 8 years of project management experience.
• At least 3 years of people management experience.

Responsibilities

• Lead a large design organization through operational strategy and program delivery.
• Advise and influence peers, design leaders, and business leaders on operational excellence.
• Manage cross-functional teams of design program managers, design professionals, and resources to support design standards and portfolio management.
• Partner with product, engineering, and cross-functional teams to scale impact and align operational programs with business objectives.

Skills

Project Management

People Management

Leadership

Stakeholder Collaboration

Strategic Thinking

Education

Bachelor's Degree

MBA preferred

Tools

Design tools

Job description

Capital One is seeking a Director, Project Management to lead a high‑impact Design Operations team within EPS.xd. You will set strategic direction, align cross‑functional partners, and drive large design programs from inception to delivery, balancing business goals with user experiences.

You will partner with product, engineering, and executive leaders, coach design program managers and designers, and apply design systems and SDLC/PDLC principles to scale operations.