Director Customer Analytics & Insights, EMD Lead

Jazz Pharmaceuticals; United States; Vor Ort; USD 180.000 - 260.000; Vollzeit

Zusammenfassung

Jazz Pharmaceuticals is seeking a leader for the Customer Analytics & Insights team to shape analytics strategy and deliver decision-ready insights across HCPs, patients, and payers. You will guide team development, manage vendor relationships, and partner with senior leaders to drive customer experience and portfolio growth.

The role emphasizes deep expertise in data ecosystems, advanced analytics, and a digital mindset within regulated environments and specialty disease areas.

Qualifikationen

• 10+ years in analytics and data strategy within pharma or healthcare.
• 6-8 years managing high-performing analytics teams.
• Deep knowledge of customer insights, data ecosystems and advanced analytics.
• Experience in regulated environments; rare or specialty disease knowledge preferred.

Aufgaben

• Set analytics strategy aligned with business goals and priorities.
• Oversee delivery of decision-ready insights across customers (HCPs, patients, payers).
• Guide team development and mentor analytics professionals.
• Manage vendor relationships and external collaborations.
• Collaborate with senior commercial, medical and market access leaders to ensure insights drive customer experience and portfolio growth.

Kenntnisse

Analytics leadership

Data strategy

Pharma/Healthcare

Team management

Customer insights

Advanced analytics

Digital mindset

Jobbeschreibung

Role:

Lead the Customer Analytics & Insights team at Jazz Pharmaceuticals, focusing on strategic analytics to inform franchise and portfolio decisions, especially within Epilepsy and Movement Disorders.

Responsibilities:

set analytics strategy aligned with business goals, oversee delivery of decision-ready insights across customer types (HCPs, patients, payers), guide team development, and manage vendor relationships. Collaborate closely with senior commercial, medical, and market access leaders to ensure insights drive customer experience and portfolio growth.

Skills & Qualifications:

10+ years in analytics/data strategy within pharma or healthcare, with 6-8 years managing high-performing teams, deep knowledge of customer insights, data ecosystems, and advanced analytics, along with strong business acumen and digital mindset. Experience in rare or specialty disease areas and regulated environments preferred.

High-Value:

Leadership in biopharma analytics, strategic focus on customer insights, cross-functional collaboration, team development, and experience working with complex datasets and evolving digital tools.

Work setup:

20-30% travel; location flexible.