Director, Complex Liability Claims—Construction Defects

CNA Insurance; Irvine (CA); Hybrid; USD 97,000 - 189,000; Full time

Job summary

CNA Insurance in Irvine, California, seeks an experienced Senior Claims Specialist to oversee the most complex liability construction defect claims. The role requires strategic oversight of coverage defenses, liability and damages, with a focus on efficient settlements and policy interpretation.

The position offers a flexible, hybrid schedule and collaboration with senior leadership, industry engagement, and mentoring of junior staff.

Qualifications

• Bachelor's degree or equivalent experience.
• Typically a minimum 10 years claims experience with proven track record of success.
• Professional designations preferred.

Responsibilities

• Manages the most complex investigations of claims, including coverage defenses and damages exposures.
• Directs investigations or litigation on major claims and sets reserves.
• Negotiates highly complex settlement packages to drive timely settlements.
• Contributes to claims policy and business strategy with senior management.
• Identifies ways to reduce inefficiencies in claims processes.
• Communicates exposures to senior claims management and internal partners.

Skills

Claims expertise

Negotiation skills

Communication skills

Analytical thinking

Leadership mentoring

Education

Bachelor's degree

Professional designations preferred

Tools

Microsoft Office

Job description

CNA Insurance in Irvine, California, seeks an experienced Senior Claims Specialist to oversee the most complex liability construction defect claims. The role requires strategic oversight of coverage defenses, liability and damages, with a focus on efficient settlements and policy interpretation.

The position offers a flexible, hybrid schedule and collaboration with senior leadership, industry engagement, and mentoring of junior staff.