Director, AI Orchestration for Marketing Transformation

Testing Site - JPMC; Wilmington (DE); On-site; USD 180,000 - 230,000; Full time

Job summary

JPMorganChase in the United States seeks a Product Director - AI Orchestration within the Marketing Product Portfolio to drive strategy, define requirements, and orchestrate end-to-end AI-enabled transformation across Consumer & Community Bank initiatives.

You will lead a team, influence ML COE and CDAO Platform teams, and shape roadmaps to scale AI use cases across lines of business with measurable business impact.

Qualifications

• 8+ years of experience delivering products, projects, or technology applications.
• Extensive knowledge of the product development life cycle, technical design, and data analytics.
• 5+ years of hands on AI/ML Technology experience.
• Strong communication skills, both written and verbal, to explain technology solutions, roadmaps, and prioritization to Marketing, Business, and Technology leaders.
• Proven ability to influence adoption of key product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management.

Responsibilities

• Oversees the product roadmap, vision, development, execution, risk management, and business growth targets.
• Leads the entire product life cycle through planning, execution, and future development by continuously adapting, developing new products and methodologies, managing risks, and achieving business targets like cost, features, reusability, and reliability to support growth.
• Coaches and mentors the product team on best practices, such as solution generation, market research, storyboarding, mind-mapping, prototyping methods, product adoption strategies, and product delivery, enabling them to effectively deliver on objectives.
• Owns product performance and is accountable for investing in enhancements to achieve business objectives.
• Monitors market trends, conducts competitive analysis, and identifies opportunities for product differentiation.
• Oversee a small team of resources that will prototype AI use cases from ideation to execution - these may be matrixed resources aligned to a specific use case and/or direct reports.
• Assess readiness and impact of use cases for prioritization across the Marketing Domain.
• Participate in the review of new ideas and use cases, forming recommendations for evaluation and experimentation.
• Serve as an expert on overall compatibility of a use case with AI technologies, vendors, and agents.
• Partner with the Machine Learning COE, CDAO Platform teams, and the CCB AIML team, influencing the collective roadmaps and driving to an AIML Opiniated Tech Stack that is actionable for existing backlog execution.

Skills

Product lifecycle

AI/ML

Communication

Stakeholder management

Strategic influence

Job description

JPMorganChase in the United States seeks a Product Director - AI Orchestration within the Marketing Product Portfolio to drive strategy, define requirements, and orchestrate end-to-end AI-enabled transformation across Consumer & Community Bank initiatives.

You will lead a team, influence ML COE and CDAO Platform teams, and shape roadmaps to scale AI use cases across lines of business with measurable business impact.