Product Director - AI Orchestration

Testing Site - JPMC; Wilmington (DE); On-site; USD 180,000 - 230,000; Full time

Job summary

JPMorganChase in the United States seeks a Product Director - AI Orchestration within the Marketing Product Portfolio to drive strategy, define requirements, and orchestrate end-to-end AI-enabled transformation across Consumer & Community Bank initiatives.

You will lead a team, influence ML COE and CDAO Platform teams, and shape roadmaps to scale AI use cases across lines of business with measurable business impact.

Qualifications

• 8+ years of experience delivering products, projects, or technology applications.
• Extensive knowledge of the product development life cycle, technical design, and data analytics.
• 5+ years of hands on AI/ML Technology experience.
• Strong communication skills, both written and verbal, to explain technology solutions, roadmaps, and prioritization to Marketing, Business, and Technology leaders.
• Proven ability to influence adoption of key product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management.

Responsibilities

• Oversees the product roadmap, vision, development, execution, risk management, and business growth targets.
• Leads the entire product life cycle through planning, execution, and future development by continuously adapting, developing new products and methodologies, managing risks, and achieving business targets like cost, features, reusability, and reliability to support growth.
• Coaches and mentors the product team on best practices, such as solution generation, market research, storyboarding, mind-mapping, prototyping methods, product adoption strategies, and product delivery, enabling them to effectively deliver on objectives.
• Owns product performance and is accountable for investing in enhancements to achieve business objectives.
• Monitors market trends, conducts competitive analysis, and identifies opportunities for product differentiation.
• Oversee a small team of resources that will prototype AI use cases from ideation to execution - these may be matrixed resources aligned to a specific use case and/or direct reports.
• Assess readiness and impact of use cases for prioritization across the Marketing Domain.
• Participate in the review of new ideas and use cases, forming recommendations for evaluation and experimentation.
• Serve as an expert on overall compatibility of a use case with AI technologies, vendors, and agents.
• Partner with the Machine Learning COE, CDAO Platform teams, and the CCB AIML team, influencing the collective roadmaps and driving to an AIML Opiniated Tech Stack that is actionable for existing backlog execution.

Skills

Product lifecycle

AI/ML

Communication

Stakeholder management

Strategic influence

Job description

Ignite your passion for product innovation by leading customer-centric development, inspiring solutions, and shaping the future with your strategic vision and influence.

As an Product Director -AI Orchestration within the Marketing Product Portfolio, you will be part of an exciting and transformative team from the onset. You will help build the process of how we take use cases from traditional business processes, to an agentic AI solution as we orchestrate end to end transformation workflows. You will be responsible for driving the strategy, technology requirements, including components of both the discovery and execution of the Consumer & Community Bank's Marketing Transformation Initiative. You will driving use case definition, product requirement documents, forming recommendations on the preferred solutions, vendors, and integration patterns for business impact. You will collaborate with technology and marketing subject matter experts/teams, informing cross LOB roadmaps, working through technical feasibility, accessing existing components for potential to scale across lines of business focusing on accelerated business impact across Consumer & Community Bank's and JPMorganChase, providing oversight for the development of use cases being accelerated to other areas of the firm.

Job responsibilities

• Oversees the product roadmap, vision, development, execution, risk management, and business growth targets
• Leads the entire product life cycle through planning, execution, and future development bycontinuously adapting, developing new products and methodologies, managing risks, and achieving business targets like cost, features, reusability, and reliability to support growth
• Coaches andmentorsthe product team on best practices, such as solution generation, market research, storyboarding, mind-mapping, prototyping methods, product adoption strategies, and product delivery, enabling them to effectively deliver on objectives
• Owns product performance and is accountable for investing in enhancements to achieve business objectives
• Monitors market trends, conducts competitive analysis, andidentifiesopportunities for product differentiation
• Oversee a small team of resources that will prototype AI use cases from ideation to execution - these may be matrixed resources aligned to a specific use case and/or direct reports
• Assess readiness and impact of use cases for prioritization across the Marketing Domain
• Participate in the review of new ideas and use cases, forming recommendations for evaluation and experimentation
• Serve as an expert on overall compatibility of a use case with AI technologies, vendors, and agents.
• Partner with the Machine Learning COE, CDAO Platform teams, and the CCB AIML team, influencing the collective roadmaps and driving to an AIML Opiniated Tech Stack that is actionable for existing backlog execution

Required qualifications, capabilities and skills

• 8+ years of experience or equivalentexpertisedelivering products, projects, or technology applications
• Extensive knowledge of the product development life cycle, technical design, and data analytics
• Proven ability to influence the adoption of key product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
• Experience driving change within organizations and managing stakeholders across multiple functions
• 5+ years of hands on AI/ML Technology experience
• Strong communication skills, both written and verbal, explaining technology solutions, roadmaps, and prioritization trade offs to all levels of Marketing, Business, and Technology leaders
• Proven ability to work across teams with an experimentation mindset
• Consistently demonstrates sound judgement in knowing when/what to escalation for alignment

Preferred qualifications, capabilities, and skills

• Recognized thought leader within a related field
• Working knowledge of the firm wide AIML landscape
• Working Knowledge of the Marketing Technology landscape
• Experience executing complex initiatives utilizing resources not in the direct hierarchy