Director, AI-Driven Provider Tech & CRM
Humana
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Job summary
Humana, a leading US healthcare company, seeks a Director of Provider Solutions Engineering to shape the technology strategy for provider engagement and CRM initiatives. You will align business priorities with architecture standards, drive large-scale modernization, and champion AI-enabled delivery across a matrixed organization.
You will lead engineering disciplines, governance, and performance reporting while fostering a high-performing team culture that delivers measurable business value in a
Qualifications
- 10+ years of CRM platform engineering experience.
- Deep expertise in provider engagement technologies within healthcare.
- Experience designing API-driven integrations across CRM and enterprise systems.
- Experience with cloud-native architecture and AI-enabled solutions.
- Strong leadership and communication skills.
Responsibilities
- Lead strategic technology direction for provider engagement.
- Partner across matrixed organization to align priorities, architecture, and investments.
- Drive adoption of modern CRM and AI-powered solutions.
- Ensure governance, risk management, and performance reporting.
- Lead delivery and modernization of provider-facing technology.
Skills
Education
Tools
Job description
Humana, a leading US healthcare company, seeks a Director of Provider Solutions Engineering to shape the technology strategy for provider engagement and CRM initiatives. You will align business priorities with architecture standards, drive large-scale modernization, and champion AI-enabled delivery across a matrixed organization.
You will lead engineering disciplines, governance, and performance reporting while fostering a high-performing team culture that delivers measurable business value in a
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