Dining Supervisor — Lead Food Service & Guest Experience

American Food & Vending; City of Syracuse (NY); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Weekly Pay

401K with match

Complimentary employee meal and bev

Employee Referral Bonus Program

Employee Assistance Program

Medical, Prescription, Dental, and Vis

Uniforms and safety shoes provided

Ongoing learning and advancement

Job summary

American Dining Creations is seeking a Dining Supervisor to lead hands-on food-service operations in Syracuse, NY. You will supervise deli, pizza, and grill stations, coach staff, and ensure top-quality guest experiences in a fast-paced dining environment.

You will work closely with team members, manage POS and cash handling, and uphold food safety standards while promoting a positive culture and continuous improvement.

Qualifications

• 1–2 years of culinary experience or experience in a supervisory or leadership role within food service or hospitality.
• Knowledge of food safety standards; ServSafe certification strongly recommended.
• Proficiency with POS systems and basic Microsoft Office programs.
• Ability to work a flexible schedule, including varying shifts as needed.
• Strong communication skills, attention to detail, and a hands-on leadership style.

Responsibilities

• Lead, train, and coach support staff to ensure consistent service excellence and operational standards.
• Oversee daily operations of multiple food stations, including deli, pizza, and grill, ensuring quality, efficiency, and presentation.
• Work hands-on alongside team members, assisting with food preparation, cooking, inventory management, and maintaining clean, organized workspaces.
• Manage POS transactions, cash drawers, and related office and administrative tasks accurately and efficiently.
• Maintain café cleanliness and ensure full compliance with company safety, sanitation, and food handling protocols.
• Serve as a welcoming, guest-facing presence—engaging daily with customers and providing friendly, professional, and solution-oriented service.
• Support a positive team culture that promotes accountability, collaboration, and continuous improvement.

Skills

POS systems

Microsoft Office

Communication

Hands-on leadership

Flexible schedule

Food safety knowledge

Education

ServSafe certification recommended

Job description

American Dining Creations is seeking a Dining Supervisor to lead hands-on food-service operations in Syracuse, NY. You will supervise deli, pizza, and grill stations, coach staff, and ensure top-quality guest experiences in a fast-paced dining environment.

You will work closely with team members, manage POS and cash handling, and uphold food safety standards while promoting a positive culture and continuous improvement.