Dining Services Unit Manager — Creative Menu Lead

Bon Appétit Management Company; Menlo Park (CA); On-site; USD 71,000 - 74,000; Full time

Benefits offered by this job

Comprehensive Benefits Package

Job summary

Bon Appetit Management Company is seeking a Unit Manager in California to lead a dining services team in a main dining room and at events. You will ensure high-quality service, collaborate with culinary and marketing teams, and align operations with the facility plan of operation.

Responsibilities include supervising dining operations, managing guest relations, budgeting support, and menu development with the Chef and management team.

Qualifications

• 2 years of food service supervisory or lead experience.
• Experience in restaurants, hotels, corporate dining, education, military, health care, and/or related food service operations.
• Waited table and catering experience is preferred.
• Possess general hospitality knowledge and interest in sustainability and sustainable food practices.
• Proficient computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and internet.
• ServSafe Certification is preferred.
• Associate’s degree is preferred.

Responsibilities

• Oversees dining services operations of a small to medium volume location.
• Interacts with customers and resolves customer complaints in a friendly and service oriented manner.
• Assists with profit and loss and budgeting as it pertains to this account.
• Works with the Chef and management team in creating menus and providing top quality food.
• Assists in the responsibility for all food service-related activities and be primarily involved in meal services in a seated dining room setting; including quality improvement, sanitation, infection control and all facility-related activities.
• Assists with the rollout of new culinary programs in conjunction with marketing and culinary team.
• Assists with the preparation of quarterly reports for client presentation.
• Works with marketing and culinary department to increase sales by innovations and food quality.
• Communicates with the culinary department to ensure the food programs reflect the vision of the company.
• Performs other duties as assigned.

Skills

Supervisory experience

Food service operations

Waitstaff / catering experience

Hospitality knowledge

MS Office proficiency

ServSafe certification

Customer service

Education

Associate’s degree preferred

Tools

MS Office (Word, Excel, PowerPoint, Outlook)

Job description

Bon Appetit Management Company is seeking a Unit Manager in California to lead a dining services team in a main dining room and at events. You will ensure high-quality service, collaborate with culinary and marketing teams, and align operations with the facility plan of operation.

Responsibilities include supervising dining operations, managing guest relations, budgeting support, and menu development with the Chef and management team.