Dining Services Manager — Lead Food & Guest Experience

Compass Group USA; Mequon (WI); On-site; USD 60,000 - 65,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life Insurance/AD

Disability Insurance

Retirement Plan

Flexible Time Off

Paid Parental Leave

Holiday Time Off

Personal Leave

Employee Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Commuter Benefits

Employee Assistance Program

FSAs

Job summary

Unidine is seeking a Dining Services Manager in Mequon, WI to lead a team of food service professionals in the main dining room and during functions, ensuring high-quality service and integration with the facility plan.

You will collaborate with the Chef and management to develop menus, drive guest satisfaction, and oversee budgeting and food program execution, including coordination with marketing and culinary teams.

Qualifications

• 2 years of food service management experience.
• Experience in restaurants, hotels, corporate dining, education, military, health care, and/or related food service operations.
• Waited table and catering experience is preferred.
• Some knowledge of food and catering trends with a focus on quality, production, sanitation, food cost controls, and presentation.
• Communication skills both written and verbal.
• Financial, budgetary, accounting and computational skills.
• Proficient computer skills and MS Office products, including Word, Excel, PowerPoint, Outlook, and internet.
• ServSafe Certification is preferred.
• Associate’s degree is preferred.

Responsibilities

• Oversees dining services operations of a medium to large volume location.
• Interacts with customers and resolves customer complaints in a friendly and service-oriented manner.
• Assists with profit and loss and budgeting as it pertains to this account.
• Works with the Chef and management team in creating menus and providing top quality food.
• Assists in the responsibility for all food service-related activities and be primarily involved in meal services in a seated dining room setting, including quality improvement, sanitation, infection control and all facility-related activities.
• Assists with the rollout of new culinary programs in conjunction with the marketing and culinary team.
• Assists with the preparation of quarterly reports for client presentation.
• Works with marketing and culinary department to increase sales by innovations and food quality.
• Communicates with the culinary department to ensure the food programs reflect the vision of the company.

Skills

Food service management

Customer service

Communication skills

Budgeting and finance

MS Office

Education

Associate’s degree (preferred)

ServSafe Certification (preferred)

Tools

MS Office

Job description

Unidine is seeking a Dining Services Manager in Mequon, WI to lead a team of food service professionals in the main dining room and during functions, ensuring high-quality service and integration with the facility plan.

You will collaborate with the Chef and management to develop menus, drive guest satisfaction, and oversee budgeting and food program execution, including coordination with marketing and culinary teams.