Dining Room Service Specialist

Urbnmenusandvenues; Doylestown, Northern (Bucks County, KY); Hybrid; USD 18,000 - 22,000; Full time

Benefits offered by this job

URBN family & growth opportunities

Garden-to-table restaurant ethos

Collaborative team culture

Employee discounts across URBN brands

Job summary

URBN seeks a dedicated Service Assistant to support guest experience and dining operations in a fast-paced, hospitality-focused environment. You will ensure clean, organized dining areas, timely service, and accurate delivery of menu items while collaborating across service roles.

The role offers an entry-level path within URBN’s garden-to-table brands, with opportunities for growth, cross-training, and employer benefits across URBN brands.

Qualifications

• Entry level role; restaurant or food service experience preferred but not required.
• Polished, professional appearance with a positive, team-oriented attitude.
• Ability to multitask and stay calm under pressure.
• Strong communication and interpersonal skills are important.
• Flexible availability; mornings, evenings, weekends, and select holidays.

Responsibilities

• Deliver food and beverages accurately with understanding of menu details.
• Assist guests with needs and relay questions to the team.
• Clear and reset tables within 3 minutes of guest departure.
• Assist with packaging takeout orders.
• Maintain awareness of dining room and proactively assist where needed.
• Keep kitchen expo areas, service stations, and dining room clean and organized.
• Polish and restock silverware, glassware, and plateware.
• Monitor and remove trash and recycling regularly.
• Ensure safe and clear walkways for guests and staff at all times.
• Memorize table and seat numbers to aid in efficient service.
• Learn menu details, ingredients, and allergen protocols.
• Communicate guest concerns clearly to team leads.
• Assist FOH staff during high-volume periods.
• Help with opening and closing duties, including setting/resetting the dining room.

Skills

Attention to detail

Multitasking

Communication

Team-oriented

Flexible availability

Physical stamina

Job description

URBN seeks a dedicated Service Assistant to support guest experience and dining operations in a fast-paced, hospitality-focused environment. You will ensure clean, organized dining areas, timely service, and accurate delivery of menu items while collaborating across service roles.

The role offers an entry-level path within URBN’s garden-to-table brands, with opportunities for growth, cross-training, and employer benefits across URBN brands.