Dining Room Service Assistant

Menus-and-Venues; Easttown Township (PA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

URBN family

Garden-to-table concept

Collaborative team culture

Employee perks and discounts

Job summary

URBN is seeking a Service Assistant to support guest experience and dining room operations in a fast-paced, guest-facing setting. You will deliver food and beverages accurately, assist with guest needs, and help with opening/closing duties to ensure a smooth service flow.

This entry-level role emphasizes attention to detail, professional appearance, and strong communication within a collaborative team across URBN brands and restaurants.

Qualifications

• Previous restaurant or food service experience preferred, but not necessary. This is an entry level position where anyone with a passion for details will thrive.
• Polished, professional appearance with a positive, team-oriented attitude.
• Ability to multitask and stay calm under pressure.
• Strong communication and interpersonal skills are important.
• Flexible availability preferred- may include mornings, evenings, weekends, and select holidays.
• Physically able to stand and walk for extended periods, bend, reach, and lift up to 50 lbs.

Responsibilities

• Deliver food and beverages accurately, with an understanding of menu details.
• Assist with guest needs and relay questions or concerns to the appropriate team member.
• Clear and reset tables within 3 minutes of guest departure.
• Assist with packaging takeout orders.
• Maintain awareness of the dining room and proactively assist where needed.
• Keep kitchen expo areas, service stations, and dining room clean and organized.
• Polish and restock silverware, glassware, and plateware throughout the shift.
• Monitor and remove trash and recycling regularly.
• Ensure safe and clear walkways for guests and staff at all times.
• Memorize table and seat numbers to aid in efficient service.
• Learn menu details, ingredients, and allergen protocols.
• Communicate guest concerns clearly to team leads.
• Assist FOH staff during high-volume periods.
• Help with opening and closing duties, including setting/resetting the dining room.

Skills

Attention to detail

Team player

Customer service

Job description

URBN is seeking a Service Assistant to support guest experience and dining room operations in a fast-paced, guest-facing setting. You will deliver food and beverages accurately, assist with guest needs, and help with opening/closing duties to ensure a smooth service flow.

This entry-level role emphasizes attention to detail, professional appearance, and strong communication within a collaborative team across URBN brands and restaurants.