Dining Operations Manager: Front‑of‑House Leader

Aramark; Abbotsford (WI); On-site; USD 52,000 - 74,000; Full time

Job summary

The Food Service Manager at Aramark leads dining operations in a cafeteria or residential dining facility, ensuring customer satisfaction through prepared menu items and smooth service.

You will develop and coach team members, supervise production and quality controls, uphold safety standards, and drive performance to meet client expectations while maintaining costs and margins in line with Aramark's service model.

Qualifications

• Requires at least 1 year of experience in a management role.
• Bachelor's degree or equivalent experience preferred.
• Strong interpersonal skills.
• Ability to maintain effective client and customer rapport for mutually beneficial business relationships.
• Ability to demonstrate excellent customer service using Aramark's standard service model.
• Ability to maintain an effective working relationship with other departments to a unified food service experience for all customers.
• Requires occasional lifting, carrying, pushing, and pulling up to 50 lb.
• Must be able to stand for extended periods of time.

Responsibilities

• Use Aramark's coaching model to engage and develop team members to their fullest potential.
• Reward and recognize employees.
• Ensure individual and team performance meets objectives and client expectations.
• Plan and lead daily team briefings.
• Ensure safety and sanitation standards in all operations.
• Identify client needs and communicate operational progress.
• Deliver client and company financial targets.
• Adopt all Aramark processes and systems, understand performance metrics, data, order and inventory trends; educate teams on key levers to improve margins.
• Bring value through efficient operations, appropriate cost controls, and profit management.
• Follow the Operational Excellence fundamentals by meeting and maintaining food and labor initiatives.
• Ensure entire team is trained and able to implement.
• Supervise team regarding production, quality and control.
• Maintain a safe and healthy environment for clients, customers and employees.
• Follow all applicable policies, rules and regulations, including but not limited to those relating to safety, health, wage and hour.
• Lead the front of the house of the dining operation in conjunction with the Food Service Director.
• Plans, directs, and coordinates food service activities in order to deliver a finished product to the customer.

Skills

Interpersonal skills

Customer service

Team leadership

Communication

Education

Bachelor's degree or equivalent experience

Job description

The Food Service Manager at Aramark leads dining operations in a cafeteria or residential dining facility, ensuring customer satisfaction through prepared menu items and smooth service.

You will develop and coach team members, supervise production and quality controls, uphold safety standards, and drive performance to meet client expectations while maintaining costs and margins in line with Aramark's service model.