Digital Renewal & Success Account Manager (Remote)

Samsara Inc.; United States; Remote; USD 73,000 - 98,000; Full time

Benefits offered by this job

Remote work

Flexible working

Job summary

Samsara Inc. is seeking a Customer Success Account Manager - Digital to lead renewals for Commercial accounts in a remote US role. You will minimize attrition, lock favorable terms, and identify growth opportunities while closing 36-month renewals.

You will collaborate with sales, customer success, and product teams to drive customer outcomes. Ideal candidates bring 2+ years of full-cycle closing sales experience, a track record of quota attainment, and exceptional organizational and

Qualifications

• 2+ years of full cycle closing sales experience (mid-sized businesses in high-transaction environment).
• Track record of quota over-achievement.
• Comfort with a rapidly changing, high-growth environment.
• Empathy for customers and team members.
• Highly organized with strong communication skills.

Responsibilities

• Own 60+ renewals per quarter from end-to-end and exceed sales targets.
• Follow a structured scenario-based forecasting methodology.
• Engage with customers to identify renewal risk and drive platform adoption at scale.
• Work cross-functionally with sales teams to ensure a successful renewal.
• Contribute to a high-performing team environment and embody Samsara's cultural principles.

Skills

Quota attainment

Communication & presentation skills

Empathy

Highly organized

Tools

Salesforce

Job description

Samsara Inc. is seeking a Customer Success Account Manager - Digital to lead renewals for Commercial accounts in a remote US role. You will minimize attrition, lock favorable terms, and identify growth opportunities while closing 36-month renewals.

You will collaborate with sales, customer success, and product teams to drive customer outcomes. Ideal candidates bring 2+ years of full-cycle closing sales experience, a track record of quota attainment, and exceptional organizational and