Digital Messaging Ops Analyst - Growth & Automation

CVS Health Corporation; Nevada (IA); Hybrid; USD 47,000 - 122,000; Full time

Benefits offered by this job

Benefits package

Bonus eligibility

Job summary

CVS Health is seeking a Digital Messaging Ops Analyst to join the Marketing Technology and Platforms team. You will support the day-to-day execution, QA, and optimization of outbound customer communications across channels, working with cross-functional teams to define user stories and maintain the team backlog.

This junior-level role emphasizes detail, strategy, and technical execution across HTML/CSS/AMPscript/SSJS, SFMC data views, and related tools.

Qualifications

• Minimum 3+ years in Marketing, Product, Business, Consulting, or IT.
• 3+ years deploying marketing communications platforms at scale.
• 3+ years enabling marketing tech solutions including consent management and cross-channel personalization.
• Experience with Email Studio, Content Builder, Journey Builder, Automation Studio, and Intelligence Reports.

Responsibilities

• Support implementation, maintenance, and optimization of digital communication platforms.
• Execute, QA, monitor, and optimize customer communications.
• Collaborate with Marketing, Operations, Engineering, Architecture, and Analytics.

Skills

Marketing platform knowledge

Product backlog

Agile methodologies

Email marketing

HTML/CSS/AMPscript/SSJS

SQL

Cross-functional collaboration

Project management

Stakeholder management

Education

Bachelor's degree in Marketing, Engineering, or Computer Science

Tools

Salesforce Marketing Cloud

Braze

Adobe Campaign

Oracle Eloqua/Responsys

Job description

CVS Health is seeking a Digital Messaging Ops Analyst to join the Marketing Technology and Platforms team. You will support the day-to-day execution, QA, and optimization of outbound customer communications across channels, working with cross-functional teams to define user stories and maintain the team backlog.

This junior-level role emphasizes detail, strategy, and technical execution across HTML/CSS/AMPscript/SSJS, SFMC data views, and related tools.