Digital Messaging Operations Analyst

CVS Health Corporation; Oregon; Hybrid; USD 60,000 - 122,000; Full time

Job summary

CVS Health Corporation is seeking a junior-level Digital Messaging Ops Analyst to join our Marketing Technology and Platforms team, within Customer Success and Operations. You will support the deployment, maintenance, and optimization of digital communications across channels.

The role emphasizes day-to-day execution, QA, monitoring, and cross-functional collaboration with Marketing, Operations, Engineering, and Analytics.

Qualifications

• 3+ years of experience in marketing, product, business, consulting, or IT.
• 3+ years of experience with marketing communications platforms for large-scale cross-channel campaigns.
• 3+ years of experience enabling technical solutions for marketing-related functions.
• 3+ years of experience with Email Studio, Content Builder, and Journey Builder.
• 3+ years of hands-on experience with HTML, CSS, AMPscript, SSJS and SQL.

Responsibilities

• Support implementation, maintenance and optimization of digital communication platforms.
• Execute day-to-day campaigns, QA, monitoring and optimization of customer communications.
• Collaborate with Marketing, Operations, Engineering, Architecture and Analytics teams.
• Define user stories and help maintain the backlog on an Agile product team.
• Ensure features maintain conceptual and technical integrity.

Skills

Communication skills

Project management

Detail oriented

Cross-functional collaboration

Analytical thinking

Education

Bachelor's degree in Marketing, Engineering, or Computer Science

Tools

Salesforce Marketing Cloud

Braze

Adobe Campaign

SQL

HTML

CSS

AMPscript

SSJS

Job description

CVS Health Corporation is seeking a junior-level Digital Messaging Ops Analyst to join our Marketing Technology and Platforms team, within Customer Success and Operations. You will support the deployment, maintenance, and optimization of digital communications across channels.

The role emphasizes day-to-day execution, QA, monitoring, and cross-functional collaboration with Marketing, Operations, Engineering, and Analytics.