Digital Fulfillment Lead: Fast, Flawless Online Orders

The Fresh Market; Savannah (GA); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Team Member discount up to 40%

Early Earn Wage Access

401K contribution and company match

Financial Wellness Program

Personal time off and additional time‑

off purchase plans

Medical, Dental, Vision, Disability, &

Life Insurance

Discounts on pet insurance

Job summary

The Fresh Market is seeking a Digital Fulfillment Specialist to lead digital order execution across curbside and delivery channels. You will ensure fast, accurate, and high-quality fulfillment and collaborate with store leadership to maintain stock, quality, and presentation for online orders.

This role requires strong attention to detail, excellent communication, and the ability to prioritize in a fast-paced environment. Weekend and holiday availability is required.

Qualifications

• 2+ years of experience in retail, eCommerce, fulfillment, or guest service.
• Strong attention to detail with the ability to manage multiple orders in a fast-paced environment.
• Excellent communication skills for guest and team interactions.
• Ability to prioritize workload while meeting tight deadlines.
• Basic technology proficiency, including mobile devices, handheld scanners, and order management systems.
• Must be 18 years of age or older.

Responsibilities

• Lead daily execution of all digital fulfillment orders with speed and accuracy.
• Maintain consistency across digital platforms and coordinate with internal teams and third-party partners.
• Ensure on-time order completion and speed-to-pick with proactive substitutions and changes.
• Collaborate with departments to ensure in-stock positions and proper merchandising.
• Stage, package, and verify all orders for accuracy, quality, and presentation.
• Track order metrics and guest feedback to drive continuous improvement.
• Engage guests with a friendly, helpful approach at the front-end and store.
• Support cashiers to maintain frictionless checkout experiences.

Skills

Attention to detail

Multitasking

Communication skills

Prioritization

Order management systems

Education

High school diploma or equivalent

Tools

Order management systems

Job description

The Fresh Market is seeking a Digital Fulfillment Specialist to lead digital order execution across curbside and delivery channels. You will ensure fast, accurate, and high-quality fulfillment and collaborate with store leadership to maintain stock, quality, and presentation for online orders.

This role requires strong attention to detail, excellent communication, and the ability to prioritize in a fast-paced environment. Weekend and holiday availability is required.