Digital Fulfillment Lead: Fast, Accurate Online Orders

Talentify; Roswell (GA); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Team member discount

Early wage access

401K with company match

Medical, dental, vision insurance

PTO & leave options

Employee discounts on partner services

Job summary

The Fresh Market is seeking a Digital Fulfillment Specialist to drive growth and flawless execution of our digital programs across curbside, Instacart, Uber Eats, DoorDash, and EZ Cater. You will own speed, accuracy, and presentation while collaborating with store leadership to maintain product availability.

This role emphasizes attention to detail, teamwork, and guest service, with responsibilities spanning order management, substitutions, and ongoing performance tracking to ensure every

Qualifications

• 2+ years of experience in retail, eCommerce, fulfillment, or guest service.
• Detail-oriented with ability to manage multiple orders in a fast-paced environment.
• Excellent communication skills for guest and team interactions.

Responsibilities

• Lead daily execution of all digital fulfillment orders with speed and accuracy.
• Maintain consistency across all digital platforms and coordinate with teams.
• Ensure on-time completion and communicate substitutions or changes.
• Collaborate with departments to ensure in-stock positions and product quality.
• Stage, package, and verify orders for accuracy and presentation.
• Track metrics and guest feedback to drive continuous improvement.
• Engage guests with a friendly approach at the front-end and throughout the store.
• Support cashiers and optimize frontend guest flow for frictionless checkout.

Skills

Retail Experience

Ecommerce

Fulfillment

Guest Service

Communication Skills

Education

High school diploma or equivalent

Tools

Order management systems

Mobile devices & scanners

Job description

The Fresh Market is seeking a Digital Fulfillment Specialist to drive growth and flawless execution of our digital programs across curbside, Instacart, Uber Eats, DoorDash, and EZ Cater. You will own speed, accuracy, and presentation while collaborating with store leadership to maintain product availability.

This role emphasizes attention to detail, teamwork, and guest service, with responsibilities spanning order management, substitutions, and ongoing performance tracking to ensure every