Digital Fulfillment Lead - Fast, Accurate Online Orders

The Fresh Market Inc; Dunwoody (GA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Team Member discount up to 40%

Early Earn Wage Access (up to $500)

401K contribution and company match

Medical, Dental, Vision, Disability, &

Life Insurance for individual, spouse,

Job summary

The Fresh Market is seeking a Digital Fulfillment Specialist to lead the growth and flawless execution of our digital programs across curbside and delivery platforms. You will own speed, accuracy, and presentation of digital orders, collaborating with store leadership to maintain product availability and quality.

You will champion guest experience from online to in-store pickups, driving continuous improvement and ensuring brand standards are met across all channels.

Qualifications

• Strong leadership skills with the ability to motivate and develop high-performing teams.
• Excellent communication, problem-solving, and conflict resolution skills.
• Ability to work a flexible schedule including weekends, evenings, and holidays.
• Basic proficiency with POS systems, scheduling tools, and Microsoft Office Suite.

Responsibilities

• Lead daily execution of all digital fulfillment orders with speed, accuracy, and brand standards.
• Maintain operational consistency across digital platforms and coordinate with internal teams and partners.
• Ensure on-time order completion and proactive communication on substitutions and changes.
• Partner with departments to ensure in-stock positions, product quality, and proper merchandising for digital fulfillment.
• Stage, package, and verify all orders for accuracy, quality, and presentation.

Skills

Leadership

Communication

Problem-solving

Flexibility

POS systems

Education

Associate's degree in business/retail management

Tools

POS systems

Job description

The Fresh Market is seeking a Digital Fulfillment Specialist to lead the growth and flawless execution of our digital programs across curbside and delivery platforms. You will own speed, accuracy, and presentation of digital orders, collaborating with store leadership to maintain product availability and quality.

You will champion guest experience from online to in-store pickups, driving continuous improvement and ensuring brand standards are met across all channels.