Digital Fulfillment Lead: Fast, Accurate Online Orders

Talentify; Daphne (AL); On-site; USD 21,000 - 32,000; Full time

Benefits offered by this job

Team member discount

Early wage access

401K with match

Financial wellness program

Paid time off

Medical/Dental/Vision

Disability & Life Insurance

Pet insurance discounts

Job summary

The Fresh Market is seeking a Digital Fulfillment Specialist to drive the growth and flawless execution of its online ordering and delivery programs across curbside, Instacart, Uber Eats, DoorDash, and EZ Cater. You will own speed, accuracy, and presentation while partnering with store leadership and departments to ensure availability and top quality for digital guests.

Responsibilities span coordinating with internal and third-party teams, ensuring substitutions are communicated clearly, and

Qualifications

• 2+ years of experience in retail, eCommerce, fulfillment, or guest service.
• Strong attention to detail with the ability to manage multiple orders in a fast-paced environment.
• Excellent communication skills for guest and team interactions.
• Knowledge of grocery products and guest service best practices preferred.

Responsibilities

• Lead daily execution of all digital fulfillment orders with speed and accuracy.
• Maintain operational consistency across all digital platforms and teams.
• Ensure on-time order completion and timely substitutions/changes communication.
• Stage, package, and verify orders for accuracy and presentation for pickup or delivery.
• Track order metrics and guest feedback to drive continuous improvement.

Skills

Attention to detail

Multitasking

Communication skills

Guest service

Technology proficiency

Education

High school diploma or equivalent

Tools

Handheld scanners

Order management systems

Mobile devices

Job description

The Fresh Market is seeking a Digital Fulfillment Specialist to drive the growth and flawless execution of its online ordering and delivery programs across curbside, Instacart, Uber Eats, DoorDash, and EZ Cater. You will own speed, accuracy, and presentation while partnering with store leadership and departments to ensure availability and top quality for digital guests.

Responsibilities span coordinating with internal and third-party teams, ensuring substitutions are communicated clearly, and