Digital-First Relationship Banker II – Client Advisor

U.S. Bank; Yakima (WA); On-site; USD 33,000 - 40,000; Full time

Job summary

U.S. Bank is seeking a Relationship Banker to engage customers across in-person, appointment, and virtual channels. You will assess and meet banking needs, open accounts, and educate clients on deposit and loan products, leveraging a digital-first approach.

You’ll build trust through proactive outreach, collaborate with branch teams, and navigate banking policies while maintaining compliance with NMLS requirements and regulatory checks.

Qualifications

• High school diploma or equivalent.
• Typically has 4–5 years of retail banking experience.
• Strong ability to build client relationships.
• Excellent communication and customer service skills.
• Experience with sales campaigns/promotions.
• Experience with digital products and self-service technologies.
• Knowledge of banking policies and procedures.

Responsibilities

• Builds and fosters relationships with clients through proactive outreach and follow up.
• Opens new consumer and business accounts and processes requests.
• Educates clients on digital products and self-service options.
• Develops collaborative partnerships with branch teams to serve clients.
• Ensures operations accuracy and adheres to regulatory requirements.

Skills

Relationship building

Customer service

Communication

Sales campaigns

Digital banking

Banking policies

Problem solving

Industry knowledge

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking a Relationship Banker to engage customers across in-person, appointment, and virtual channels. You will assess and meet banking needs, open accounts, and educate clients on deposit and loan products, leveraging a digital-first approach.

You’ll build trust through proactive outreach, collaborate with branch teams, and navigate banking policies while maintaining compliance with NMLS requirements and regulatory checks.