Relationship Banker II: Digital-First Client Advisor

Us Bank; Spokane (WA); On-site; USD 33,000 - 40,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

Life insurance (basic and optional)

Short-term & long-term disability

Pension and 401(k) plan

Paid vacation & holidays

Adoption assistance

Sick leave

Job summary

U.S. Bank is seeking a Relationship Banker to build strong client relationships across in-person, appointment, and digital channels. You will assess customers’ banking needs, explain deposit and loan products, and guide them through digital self-service options.

The role emphasizes proactive outreach, accurate data handling, and collaboration with branch teams to ensure a seamless client experience while complying with regulatory standards.

Qualifications

• Strong relationship-building skills with clients
• Excellent customer service and interpersonal abilities
• Ability to learn and communicate about banking products

Responsibilities

• Engage clients across channels to assess financial needs and offer solutions
• Open new accounts and process service requests while ensuring accuracy
• Educate clients on digital banking tools and cross-sell suitable products

Skills

Relationship building

Customer service

Effective communication

Sales experience

Education

High school diploma or equivalent

Tools

Digital banking tools

Job description

U.S. Bank is seeking a Relationship Banker to build strong client relationships across in-person, appointment, and digital channels. You will assess customers’ banking needs, explain deposit and loan products, and guide them through digital self-service options.

The role emphasizes proactive outreach, accurate data handling, and collaboration with branch teams to ensure a seamless client experience while complying with regulatory standards.