Relationship Banker II – Digital-First Client Advisor

U.S. Bank; United States; On-site; USD 33,000 - 40,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

Life insurance

Short-term and long-term disability

Parental leave

401(k) and employer-funded retirement

Paid vacation

Paid holidays

Adoption assistance

Sick and Safe Leave

Job summary

U.S. Bank is seeking a Relationship Banker to build strong client relationships through in-person, by-appointment, and virtual interactions. You will assess needs, open accounts, process requests, and educate clients on digital tools to enhance their financial experience.

The role emphasizes a digital-first mindset, collaboration with branch teams, and proactive outreach to meet customer goals while maintaining compliance and professional standards.

Qualifications

• High school diploma or equivalent.
• Typically has a minimum four to five years of job-related, retail banking experience or a combination of experience and commensurate training.

Responsibilities

• Engage clients across in-person, by appointment, and virtual channels to provide banking counsel.
• Open new consumer and business accounts and process service requests.
• Educate clients on digital products and self-service tools to meet needs.
• Partner with branch team to deliver excellent client experience and meet goals.

Skills

Relationship building

Communication

Customer service

Digital banking

Sales experience

Education

High school diploma or equivalent

Tools

Banking software

Job description

U.S. Bank is seeking a Relationship Banker to build strong client relationships through in-person, by-appointment, and virtual interactions. You will assess needs, open accounts, process requests, and educate clients on digital tools to enhance their financial experience.

The role emphasizes a digital-first mindset, collaboration with branch teams, and proactive outreach to meet customer goals while maintaining compliance and professional standards.