Relationship Banker II: Digital-First Client Advisor

U.S. Bank; Walla Walla (WA); On-site; USD 33,000 - 40,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

Life insurance

Short-term and long-term disability

Parental leave

401(k) and retirement plan

Paid vacation

Job summary

U.S. Bank is hiring a Relationship Banker to engage customers across in-person, by appointment, and digital channels.

You will assess banking needs, open accounts, process transactions, and educate clients on deposits, loans, and digital self-service tools to drive a seamless, digital-first experience. Join a team that prioritizes personalized service, cross-sell opportunities, and collaborative partnerships with branch colleagues.

Qualifications

• High school diploma or equivalent.
• Typically 4–5 years of retail banking experience or an equivalent combination of experience and training.
• Strong client service and interpersonal skills.

Responsibilities

• Engage customers via in-person, by appointment, and digital channels to provide banking counsel.
• Open new consumer and business accounts and process basic transactions.
• Educate clients on deposits, loans, and digital self-service products to meet financial goals.
• Develop partnerships with branch teammates to serve clients effectively.

Skills

Relationship building

Customer service

Communication

Sales mindset

Digital banking knowledge

Education

High school diploma or equivalent

Tools

CRM systems

Job description

U.S. Bank is hiring a Relationship Banker to engage customers across in-person, by appointment, and digital channels.

You will assess banking needs, open accounts, process transactions, and educate clients on deposits, loans, and digital self-service tools to drive a seamless, digital-first experience. Join a team that prioritizes personalized service, cross-sell opportunities, and collaborative partnerships with branch colleagues.