Relationship Banker II: Digital-First Client Advisor

U.S. Bank; San Jose (CA); On-site; USD 40,000 - 48,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k) and retirement plan

Paid vacation (2–5 weeks depending on)

Up to 11 paid holidays

Adoption assistance

Sick and Safe Leave

Job summary

U.S. Bank is seeking a Relationship Banker to engage customers across in-person, by appointment, and virtual channels, delivering trusted financial counsel.

You will assess needs, educate clients on deposits and loans, and open accounts with a digital-first approach to service. The role emphasizes building strong client relationships, participating in sales campaigns, and collaborating with branch teams to deliver an excellent customer experience while adhering to NMLS registration and

Qualifications

• Retail banking experience preferred.
• Ability to build client relationships proactively.
• Familiarity with digital banking tools.

Responsibilities

• Build and foster client relationships through proactive outreach and follow-up.
• Open new consumer and business accounts and process service requests.
• Educate clients on digital banking options and self-service tools.
• Collaborate with branch teams to meet client needs and ensure accurate processing.

Skills

Relationship building

Communication skills

Digital product knowledge

Bilingual Japanese & English

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking a Relationship Banker to engage customers across in-person, by appointment, and virtual channels, delivering trusted financial counsel.

You will assess needs, educate clients on deposits and loans, and open accounts with a digital-first approach to service. The role emphasizes building strong client relationships, participating in sales campaigns, and collaborating with branch teams to deliver an excellent customer experience while adhering to NMLS registration and