Relationship Banker II - Digital-First Client Advisor

U.S. Bank; Apache Junction (AZ); On-site; USD 49,000 - 60,000; Full time

Benefits offered by this job

Healthcare

Life insurance

Disability coverage

Parental leave

401(k)

Paid vacation

Paid holidays

Adoption assistance

Sick and Safe Leave

Job summary

U.S. Bank is seeking a Relationship Banker to engage customers across in-person, appointment, and virtual channels, delivering trusted guidance while leveraging a digital-first mindset. You’ll assess banking needs, open accounts, and educate clients on deposit and loan products with accuracy and care.

You will build proactive client relationships, collaborate with branch teammates, and ensure a high-quality experience through consistent service and use of digital tools.

Qualifications

• Proven ability to build and foster relationships with clients through proactive outreach and follow up.
• Ability to effectively engage and communicate with clients.
• Thorough knowledge of applicable bank policies, procedures and support systems.

Responsibilities

• Open new consumer and business accounts and process service requests.
• Educate clients on digital products and self-service options to meet needs.
• Provide an optimal client experience through accurate processing and collaboration with branch teammates.

Skills

Relationship building

Customer service

Digital products

Communication

Sales campaigns

Education

High school diploma or equivalent

Tools

Banking systems

Job description

U.S. Bank is seeking a Relationship Banker to engage customers across in-person, appointment, and virtual channels, delivering trusted guidance while leveraging a digital-first mindset. You’ll assess banking needs, open accounts, and educate clients on deposit and loan products with accuracy and care.

You will build proactive client relationships, collaborate with branch teammates, and ensure a high-quality experience through consistent service and use of digital tools.