Relationship Banker I — Digital-First Client Advisor

US Bank; Sparks (NV); Sur place; USD 38 000 - 60 000; Plein temps

Avantages offerts par ce poste

Healthcare

Retirement plan

Paid vacation

Up to 11 paid holidays

Résumé du poste

U.S. Bank is looking for a Relationship Banker to engage customers across in-person, appointment, and virtual channels. You will assess banking needs, open accounts, and guide clients through available deposit and loan products with a digital-first mindset.

You will build strong client relationships, educate on self-service digital products, and collaborate with branch teams to deliver exceptional service while ensuring compliance and accurate processing.

Qualifications

• Proven ability to build rapport and trust with clients.
• Strong customer service and interpersonal skills.
• Comfort with using digital banking products and self-service tools.

Responsabilités

• Build relationships with customers through in-person, appointment, and virtual channels.
• Identify customer needs and recommend deposit and loan products.
• Open consumer and business accounts and process service requests.
• Educate clients on digital self-service tools and resources to enhance their experience.
• Maintain knowledge of branch policies, procedures, and support systems.

Connaissances

Relationship building

Customer service

Digital product knowledge

Formation

High school diploma or equivalent

Description du poste

U.S. Bank is looking for a Relationship Banker to engage customers across in-person, appointment, and virtual channels. You will assess banking needs, open accounts, and guide clients through available deposit and loan products with a digital-first mindset.

You will build strong client relationships, educate on self-service digital products, and collaborate with branch teams to deliver exceptional service while ensuring compliance and accurate processing.