Digital-First Relationship Banker II

U.S. Bank; Henderson (NV); On-site; USD 33,000 - 40,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k)

Paid vacation

Paid holidays

Adoption assistance

Parental leave

Job summary

U.S. Bank is seeking a Relationship Banker to build trusted client relationships across in-person, appointment, and virtual channels, guiding customers through deposit and loan products with a digital-first mindset.

You will greet clients, process basic transactions, and educate them on services with accuracy and care. The role requires retail banking experience, strong communication, and the ability to identify customers’ financial needs and propose suitable solutions.

Qualifications

• High school diploma or equivalent required.
• Typically 4–5 years of retail banking experience or equivalent training.

Responsibilities

• Builds and fosters relationships with clients through proactive outreach and follow up.
• Identifies solutions for new and existing clients based on their needs.
• Maintains knowledge of consumer and business banking products and services.
• Open new consumer and business accounts and process service requests.

Skills

Relationship building

Client engagement

Bank policies knowledge

Retail products knowledge

Customer service skills

Sales campaigns experience

Digital banking tools

Needs-based recommendations

Financial services experience

Education

High school diploma or equivalent

Tools

Banking systems

Digital banking tools

Job description

U.S. Bank is seeking a Relationship Banker to build trusted client relationships across in-person, appointment, and virtual channels, guiding customers through deposit and loan products with a digital-first mindset.

You will greet clients, process basic transactions, and educate them on services with accuracy and care. The role requires retail banking experience, strong communication, and the ability to identify customers’ financial needs and propose suitable solutions.