Digital-First Relationship Banker I

Us Bank; Phoenix (AZ); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Healthcare

401(k)

Paid vacation

Paid holidays

Job summary

U.S. Bank is hiring a Relationship Banker to engage customers across in-person, appointment, and virtual channels. You will assess banking needs, educate clients on products, open accounts, and process transactions while maintaining service excellence.

The role emphasizes building client trust through proactive outreach, leveraging digital tools, and collaborating with branch teams to deliver tailored financial solutions.

Qualifications

• High school diploma or equivalent required.
• Typically <4 years retail banking experience or equivalent training.

Responsibilities

• Build and foster relationships with clients through proactive outreach and follow up.
• Engage clients across in-person, by appointment, and digital channels.
• Educate clients on deposit and loan products and services.
• Process basic transactions and greet clients to ensure a positive experience.
• Develop partnerships with branch team members to serve clients effectively.

Skills

Relationship building

Communication skills

Digital banking knowledge

Customer service

Interpersonal skills

Education

High school diploma or equivalent

Tools

CRM systems

Digital banking platforms

Job description

U.S. Bank is hiring a Relationship Banker to engage customers across in-person, appointment, and virtual channels. You will assess banking needs, educate clients on products, open accounts, and process transactions while maintaining service excellence.

The role emphasizes building client trust through proactive outreach, leveraging digital tools, and collaborating with branch teams to deliver tailored financial solutions.