Digital-First Relationship Banker II

Us Bank; Sparks (NV); On-site; USD 49,000 - 60,000; Full time

Job summary

U.S. Bank is seeking a Relationship Banker to engage customers across in-person, appointment, and digital channels, offering trusted financial guidance and an exceptional client experience.

You will identify needs, open accounts, process basic transactions, and educate clients on digital services to drive adoption and satisfaction. The role emphasizes a digital-first mindset with collaboration across branch teams to deliver consistent service and financial solutions while maintaining compliance

Qualifications

• High school diploma or equivalent.
• Typically 4–5 years of job-related, retail banking experience or a combination of experience and commensurate training.

Responsibilities

• Builds and fosters relationships with clients through proactive outreach and follow up.
• Educates clients on digital products and self-service technologies to meet financial needs.
• Opens new consumer and business accounts and processes service requests.
• Supports customers by explaining deposit and loan products and services and recommending suitable solutions.
• Collaborates with branch team members to serve clients effectively.

Skills

Relationship building

Client communication

Digital banking tools

Sales campaigns

Self-service technology

Product knowledge

Education

High school diploma

Job description

U.S. Bank is seeking a Relationship Banker to engage customers across in-person, appointment, and digital channels, offering trusted financial guidance and an exceptional client experience.

You will identify needs, open accounts, process basic transactions, and educate clients on digital services to drive adoption and satisfaction. The role emphasizes a digital-first mindset with collaboration across branch teams to deliver consistent service and financial solutions while maintaining compliance