Digital-First Relationship Banker II

U.S. Bank; Alabama; On-site; USD 33,000 - 40,000; Full time

Benefits offered by this job

Paid vacation

11 paid holidays

Adoption assistance

Job summary

U.S. Bank is seeking a Relationship Banker to engage customers across in-person, by appointment, and virtual channels. You will assess financial needs, educate on deposit and loan products, and open accounts while maintaining strong client relationships and adherence to banking policies.

Role requires NMLS registration and may involve background checks. Excellent communication and proactive service are essential for providing a superior client experience.

Qualifications

• High school diploma or equivalent.
• Typically four to five years of retail banking experience.

Responsibilities

• Build relationships with clients through multiple channels and provide tailored banking guidance.
• Open new consumer and business accounts and process service requests.
• Educate clients on digital self-service banking options and loan/deposit products.
• Collaborate with branch team to serve clients and ensure accurate transactions.
• Maintain knowledge of bank policies and product/service offerings.

Skills

Relationship building

Communication

Digital product knowledge

Sales awareness

Customer service

Education

High school diploma or equivalent

Tools

Banking systems

NMLS awareness

Job description

U.S. Bank is seeking a Relationship Banker to engage customers across in-person, by appointment, and virtual channels. You will assess financial needs, educate on deposit and loan products, and open accounts while maintaining strong client relationships and adherence to banking policies.

Role requires NMLS registration and may involve background checks. Excellent communication and proactive service are essential for providing a superior client experience.