Digital-First Relationship Banker I

US Bank; Phoenix (AZ); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Healthcare

Life Insurance

Disability Insurance

Parental Leave

401(k)

Paid Vacation

Paid Holidays

Adoption Assistance

Sick Leave

Job summary

U.S. Bank is hiring a Relationship Banker to build and nurture client relationships across in-person, appointment, and virtual channels. The role focuses on identifying banking needs, educating clients on deposits and loans, and processing accounts with accuracy.

You’ll leverage digital tools to enhance the client experience and collaborate with branch teams. Responsibilities include proactive outreach, onboarding new customers, and recommending solutions that meet goals.

Qualifications

• Proven ability to build and foster relationships with clients
• Effective engagement and communication with clients
• Knowledge of bank policies, procedures and support systems
• Customer service and interpersonal skills
• Experience with digital banking products and self-service tech

Responsibilities

• Build relationships with customers via in-person, by appointment and virtual channels
• Educate clients on deposit and loan products and services
• Open new consumer and business accounts
• Process service requests and credit applications
• Promote digital self-service tools and platforms

Skills

Relationship building

Communication skills

Digital banking knowledge

Customer service

Interpersonal skills

Education

High school diploma or equivalent

Job description

U.S. Bank is hiring a Relationship Banker to build and nurture client relationships across in-person, appointment, and virtual channels. The role focuses on identifying banking needs, educating clients on deposits and loans, and processing accounts with accuracy.

You’ll leverage digital tools to enhance the client experience and collaborate with branch teams. Responsibilities include proactive outreach, onboarding new customers, and recommending solutions that meet goals.