Digital-First Relationship Banker

Us Bank; Fargo (ND); On-site; USD 57,308,000 - 66,213,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k) and retirement plan

Paid vacation

Sick leave

Job summary

U.S. Bank is seeking a Relationship Banker to engage customers through in-person and digital channels, providing quality financial guidance and account services. You will build trust-based relationships, educate clients on digital products, and support both consumer and business banking needs.

The role emphasizes a digital-first mindset, proactive outreach, and collaboration with branch teams to deliver an exceptional client experience. U.S.

Qualifications

• High school diploma or equivalent.
• Typically has less than four years of job-related, retail banking experience or a combination of experience and commensurate training.
• Proven ability to build and foster relationships with clients through proactive outreach and follow up.
• Ability to effectively engage and communicate with clients.
• Thorough knowledge of applicable bank and branch policies, procedures and support systems.
• Proven customer service and interpersonal skills.
• Experience with using and demonstrating digital products and self-service technologies.
• Ability to explore and identify a customer’s true needs while leveraging a digital first mindset.
• Demonstrated basic level of proficiency in making appropriate recommendations that meet customer’s needs both reactively and proactively.
• Experience in the financial services industry preferred.

Responsibilities

• Builds relationships with clients through proactive outreach and follow up.
• Identify solutions for new and existing clients based on their needs.
• Maintain knowledge of banking products and digital services.
• Open new consumer and business accounts and process service requests.
• Educate clients on digital products and self-service technologies to assist with their financial needs.

Job description

U.S. Bank is seeking a Relationship Banker to engage customers through in-person and digital channels, providing quality financial guidance and account services. You will build trust-based relationships, educate clients on digital products, and support both consumer and business banking needs.

The role emphasizes a digital-first mindset, proactive outreach, and collaboration with branch teams to deliver an exceptional client experience. U.S.