Digital-First Relationship Banker

Us Bank; Parma (ID); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Healthcare

Life Insurance

Disability

Parental Leave

401(k)

Paid Vacation

Holidays

Adoption Assistance

Sick Leave

Job summary

U.S. Bank is seeking a Relationship Banker to build trusted client relationships across channels, including in-person, by appointment, and digital-first interactions.

You will educate clients on deposit and loan products, open accounts, process transactions, and collaborate with branch teams to meet customer needs. The role emphasizes a digital-first mindset, with a focus on identifying customer goals, providing proactive service, and leveraging digital tools to enhance the client experience.

Qualifications

• High school diploma or equivalent.
• Proven ability to build client relationships through proactive outreach.
• Strong communication and knowledge of banking policies.

Responsibilities

• Build relationships with clients across multiple channels, including in-person, by appointment, and digitally.
• Educate clients on deposits, loans and digital self-service options.
• Open new consumer and business accounts and process service requests.
• Identify customer needs and recommend suitable banking solutions.
• Collaborate with branch teams to deliver an excellent client experience.
• Ensure accuracy and use digital tools to optimize the client journey.

Skills

Proactive outreach

Effective communication

Client relationship building

Digital product knowledge

Needs identification

Financial services experience

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking a Relationship Banker to build trusted client relationships across channels, including in-person, by appointment, and digital-first interactions.

You will educate clients on deposit and loan products, open accounts, process transactions, and collaborate with branch teams to meet customer needs. The role emphasizes a digital-first mindset, with a focus on identifying customer goals, providing proactive service, and leveraging digital tools to enhance the client experience.