Digital-First Client Relationship Banker

U.S. Bank; Lawrence (KS); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Healthcare

Life insurance

Disability insurance

Parental leave

401(k) plan

Paid vacation

Paid holidays

Adoption assistance

Sick leave

Job summary

U.S. Bank is hiring a Relationship Banker to engage customers through in-person, by-appointment, and virtual channels, delivering tailored financial solutions and guiding clients through self-service digital tools.

This role emphasizes building trust, understanding customers' goals, and expanding relationships while complying with regulatory requirements. The position supports both consumer and small business clients, with duties including opening accounts, processing requests, and recommending

Qualifications

• High school diploma or equivalent.
• Typically has less than four years of job-related, retail banking experience.

Responsibilities

• Build and foster relationships with clients across channels.
• Educate clients on deposit and loan products and services.
• Open new consumer and business accounts; process service requests and credit applications.
• Provide a digital-first client experience, guiding self-service options.
• Maintain knowledge of banking policies and support systems to assist clients.
• Collaborate with branch team and partners to serve clients effectively.

Skills

Relationship building

Communication skills

Digital banking

Customer service

Digital first mindset

Needs assessment

Solution recommendations

Banking product knowledge

Job description

U.S. Bank is hiring a Relationship Banker to engage customers through in-person, by-appointment, and virtual channels, delivering tailored financial solutions and guiding clients through self-service digital tools.

This role emphasizes building trust, understanding customers' goals, and expanding relationships while complying with regulatory requirements. The position supports both consumer and small business clients, with duties including opening accounts, processing requests, and recommending