Digital-First Relationship Banker & Client Advisor

U.S. Bank; Northern (KY); Hybrid; USD 42,000 - 51,000; Full time

Benefits offered by this job

Healthcare

401(k)

Paid time off

Life insurance

Job summary

U.S. Bank is seeking a Relationship Banker to engage customers across in-person, appointment, and virtual channels with a digital-first mindset. You will assess client needs, educate on products, and open accounts while delivering excellent service.

The role emphasizes proactive outreach, strong communication, and collaboration with branch teams to meet clients’ financial goals and ensure a seamless experience.

Qualifications

• Requires high school diploma or equivalent.
• Shows ability to build client relationships and deliver excellent customer service.
• Experience with digital banking and self-service tools is preferred.

Responsibilities

• Build and foster client relationships across channels (in-person, appointment, virtual).
• Educate clients on deposit/loan products and digital banking tools.
• Open accounts and process basic transactions; refer opportunities as needed.

Skills

Relationship building

Effective communication

Digital banking

Customer service

Proactive outreach

Interpersonal skills

Digital products

Education

High school diploma or equivalent

Tools

CRM systems

Job description

U.S. Bank is seeking a Relationship Banker to engage customers across in-person, appointment, and virtual channels with a digital-first mindset. You will assess client needs, educate on products, and open accounts while delivering excellent service.

The role emphasizes proactive outreach, strong communication, and collaboration with branch teams to meet clients’ financial goals and ensure a seamless experience.