Digital-First Relationship Banker & Client Advisor

U.S. Bank; Dickinson (ND); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Healthcare

401(k) plan

Paid vacation

Job summary

U.S. Bank seeks a Relationship Banker to engage customers across in-person, appointment, and virtual channels, delivering tailored banking solutions and building trusted relationships. You will explain products, process accounts, and support digital adoption to meet client goals.

The role emphasizes proactive outreach, excellent communication, and collaboration with branch teams to ensure an optimal customer experience while maintaining compliance and accuracy.

Qualifications

• High school diploma or equivalent.
• Typically has less than four years of job-related, retail banking experience or a combination of experience and commensurate training.
• Customer service and interpersonal skills.

Responsibilities

• Build and foster relationships with clients through proactive outreach and follow up.
• Engage clients via in-person, by appointment, and virtual channels to provide banking guidance.
• Explain bank products and services and tailor solutions to customer needs.
• Open new consumer and business accounts and process service requests.
• Educate clients on digital banking options and self-service tools.

Skills

Relationship building

Customer service

Bilingual English/Spanish

Communication

Education

High school diploma or equivalent

Job description

U.S. Bank seeks a Relationship Banker to engage customers across in-person, appointment, and virtual channels, delivering tailored banking solutions and building trusted relationships. You will explain products, process accounts, and support digital adoption to meet client goals.

The role emphasizes proactive outreach, excellent communication, and collaboration with branch teams to ensure an optimal customer experience while maintaining compliance and accuracy.