Senior Relationship Banker — Digital-First Client Advocate

U.S. Bank; Kentucky; On-site; USD 37,000 - 45,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

Retirement plan (401k)

Paid vacation

Paid holidays

Disability insurance

Job summary

U.S. Bank is seeking a Relationship Banker to engage customers across in-person, appointment, and virtual channels, delivering trusted financial guidance and a digital-first customer experience. The role focuses on building long-term client relationships and meeting banking needs with a broad product knowledge.

You will educate clients on digital tools, support basic transactions, and collaborate with branch teams to optimize service quality and efficiency.

Qualifications

• High school diploma or equivalent.
• Typically five or more years of job-related, retail banking experience or a combination of experience and commensurate training.

Responsibilities

• Builds and fosters relationships with clients across in-person, appointment, and virtual channels.
• Identifies client needs and recommends banking solutions.
• Opens new consumer and business accounts and processes service requests and credit applications.
• Educates clients on digital products and self-service options to meet financial needs.

Skills

Relationship building

Communication

Digital banking

Customer service

Education

High school diploma

Job description

U.S. Bank is seeking a Relationship Banker to engage customers across in-person, appointment, and virtual channels, delivering trusted financial guidance and a digital-first customer experience. The role focuses on building long-term client relationships and meeting banking needs with a broad product knowledge.

You will educate clients on digital tools, support basic transactions, and collaborate with branch teams to optimize service quality and efficiency.