Customer Relationship Banker - Digital-First Advisor

U.S. Bank; Santa Fe (NM); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Healthcare benefits

Paid vacation

Paid holidays

401(k) plan

Adoption assistance

Sick leave

Job summary

U.S. Bank is seeking a Relationship Banker to engage customers across in-person, by appointment, and virtual channels with a digital-first mindset. You will assess client needs, educate on deposit and loan products, and open accounts while building trust and long-term relationships.

The role emphasizes proactive outreach, collaboration with branch teams, and using digital tools to enhance the client experience. A strong focus on service quality and compliance is required.

Qualifications

• High school diploma or equivalent.
• Typically under four years of relevant retail banking experience.
• Experience with digital banking products and self-service technologies.
• Strong customer service and interpersonal skills.

Responsibilities

• Build relationships with clients across channels to provide banking counsel.
• Open new consumer and business accounts and submit credit applications.
• Educate clients on digital products and self-service options.

Skills

Relationship building

Communication

Customer service

Digital product knowledge

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking a Relationship Banker to engage customers across in-person, by appointment, and virtual channels with a digital-first mindset. You will assess client needs, educate on deposit and loan products, and open accounts while building trust and long-term relationships.

The role emphasizes proactive outreach, collaboration with branch teams, and using digital tools to enhance the client experience. A strong focus on service quality and compliance is required.