Digital-First Relationship Banker

U.S. Bank; Murfreesboro (TN); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

Life insurance

Disability insurance

Pregnancy disability and parental-leav

401(k)

Paid vacation

11 paid holidays

Adoption assistance

Sick and Safe Leave

Job summary

U.S. Bank is hiring a Relationship Banker to engage customers across in-person, by appointment, and virtual channels. You will assess financial needs, educate clients on digital options, and open new consumer and business accounts while maintaining strong client relationships.

The role emphasizes proactive outreach, understanding customer goals, and utilizing digital tools to enhance the client experience. An NMLS background check and background screening are required as part of the process.

Qualifications

• High school diploma or equivalent is required.
• Typically less than four years of retail banking experience or equivalent training.
• Experience building relationships with clients and guiding them through banking products.

Responsibilities

• Build relationships with customers through in-person, appointment, and virtual channels.
• Assess customers' banking needs and recommend deposit and loan products.
• Open new accounts and process service requests; educate clients on digital tools.
• Ensure accurate handling of customer information and transactions, with a digital-first mindset.
• Collaborate with branch teams to serve clients efficiently.

Skills

Relationship building

Customer service

Digital banking

Communication skills

Interpersonal skills

Regulatory compliance

Education

High school diploma or equivalent

Tools

Banking software familiarity

NMLS compliance knowledge

Job description

U.S. Bank is hiring a Relationship Banker to engage customers across in-person, by appointment, and virtual channels. You will assess financial needs, educate clients on digital options, and open new consumer and business accounts while maintaining strong client relationships.

The role emphasizes proactive outreach, understanding customer goals, and utilizing digital tools to enhance the client experience. An NMLS background check and background screening are required as part of the process.