Digital-First Relationship Banker

U.S. Bank; Saint George (UT); On-site; USD 28,000 - 32,000; Full time

Job summary

U.S. Bank is seeking a Relationship Banker to build and deepen client relationships across various channels, including in-person, by appointment, and virtual interactions.

The role emphasizes understanding customer needs, educating on deposit and loan products, and guiding clients through digital tools for self-service. As part of the branch team, you will open accounts, process requests, and ensure accurate, compliant handling of customer information, with a focus on a digital-first client

Qualifications

• Proven ability to build and foster relationships with clients through proactive outreach and follow up.
• Thorough knowledge of applicable bank and branch policies, procedures and support systems.
• Proven customer service and interpersonal skills.
• Experience with using and demonstrating digital products and self-service technologies.

Responsibilities

• Engage clients across in-person, by appointment, and virtual channels to provide financial guidance.
• Open new consumer and business accounts and process service requests.
• Educate clients on digital products and services to meet needs with a digital-first mindset.
• Collaborate with branch team members to ensure excellent client experiences.

Skills

Relationship building

Customer service

Digital banking

Communication

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking a Relationship Banker to build and deepen client relationships across various channels, including in-person, by appointment, and virtual interactions.

The role emphasizes understanding customer needs, educating on deposit and loan products, and guiding clients through digital tools for self-service. As part of the branch team, you will open accounts, process requests, and ensure accurate, compliant handling of customer information, with a focus on a digital-first client