Digital-First Relationship Banker

Us Bank; Phoenix (AZ); On-site; USD 33,000 - 40,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid vacation

Paid holidays

Parental leave

Disability insurance

Job summary

U.S. Bank is seeking a Relationship Banker to develop trusted relationships with customers across in-person, by appointment, and digital channels, delivering guidance on products and services while embracing a digital-first mindset.

You will open new accounts, process requests, and educate clients on digital tools, with a focus on accurate data, collaboration with branch teams, and regulatory adherence.

Qualifications

• High school diploma or equivalent.
• Typically 4–5 years of retail banking experience.
• Strong relationship-building and customer service skills.

Responsibilities

• Builds and fosters client relationships across multiple channels.
• Opens new consumer and business accounts and processes service requests.
• Educates clients on deposits, loans, and digital products and services.
• Maintains accuracy in processing customer information and transactions.

Skills

Relationship building

Customer service

Communication

Digital banking

Sales experience

Team collaboration

Digital products familiarity

Education

High school diploma

Job description

U.S. Bank is seeking a Relationship Banker to develop trusted relationships with customers across in-person, by appointment, and digital channels, delivering guidance on products and services while embracing a digital-first mindset.

You will open new accounts, process requests, and educate clients on digital tools, with a focus on accurate data, collaboration with branch teams, and regulatory adherence.