Digital-First Relationship Banker

U.S. Bank; Kansas City (KS); On-site; USD 42,000 - 70,000; Full time

Job summary

U.S. Bank is hiring a Relationship Banker who will build trusted relationships with customers and businesses across multiple channels, including in-person and virtual engagements. The role emphasizes a digital-first mindset and proactive client outreach to understand financial needs and offer appropriate deposit and loan solutions.

The position requires NMLS registration under the S.A.F.E. Act and Regulation Z, along with a background and credit check.

Qualifications

• High school diploma or equivalent.
• Typically has less than four years of job-related, retail banking experience or a combination of experience and commensurate training.
• NMLS registration required under S.A.F.E. Act and Regulation Z, with background and credit checks.

Responsibilities

• Build and foster relationships with clients through proactive outreach and follow up.
• Engage and communicate effectively with clients to understand banking needs and preferences.
• Provide guidance on consumer and business banking products and services.
• Open new consumer and business accounts and process service requests.
• Educate clients on digital banking tools and self-service options to enhance their experience.
• Maintain knowledge of branch policies, procedures and support systems.

Skills

Relationship building

Communication

Bank policies

Customer service

Education

High school diploma or equivalent

Job description

U.S. Bank is hiring a Relationship Banker who will build trusted relationships with customers and businesses across multiple channels, including in-person and virtual engagements. The role emphasizes a digital-first mindset and proactive client outreach to understand financial needs and offer appropriate deposit and loan solutions.

The position requires NMLS registration under the S.A.F.E. Act and Regulation Z, along with a background and credit check.