Digital-First Relationship Banker

US Bank; Longview (WA); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Life insurance

Disability leave

Parental leave

401(k)

Paid vacation

Paid holidays

Adoption assistance

Sick leave

Job summary

U.S. Bank is seeking a Relationship Banker to engage customers across in-person, appointment, and digital channels. You will assess banking needs, open accounts, and educate clients on digital solutions to deliver trusted financial guidance.

The role emphasizes building long-term client relationships, leveraging digital tools, and collaborating with branch teams to ensure accurate processing and service excellence.

Qualifications

• High school diploma or equivalent.
• Excellent communication and customer service skills.
• Ability to explain digital banking products to customers.
• Willingness to obtain NMLS registration.

Responsibilities

• Engage customers through multiple channels to assess banking needs and advise on products.
• Open consumer and business accounts; process service requests and credit applications as needed.
• Educate clients on digital products and self-service options.
• Build and maintain proactive client relationships and coordinate with branch teams.

Skills

Relationship building

Customer service

Digital banking

Communication

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking a Relationship Banker to engage customers across in-person, appointment, and digital channels. You will assess banking needs, open accounts, and educate clients on digital solutions to deliver trusted financial guidance.

The role emphasizes building long-term client relationships, leveraging digital tools, and collaborating with branch teams to ensure accurate processing and service excellence.