Digital-First Relationship Banker

U.S. Bank; Louisville (KY); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Healthcare

Life insurance

Disability

Parental leave

401(k)

Paid vacation

Paid holidays

Adoption assistance

Sick leave

Job summary

U.S. Bank is seeking a Relationship Banker to engage customers across in-person, appointment, and digital channels while guiding them through banking needs and digital tools.

The role emphasizes building trust, opening accounts, processing transactions, and educating clients on products, with a strong focus on a digital-first approach and operating within FINRA/NMLS requirements as applicable.

Qualifications

• Proven ability to build and foster relationships with clients through proactive outreach and follow up.
• Strong communication skills to engage and educate clients on banking options.
• Thorough knowledge of applicable bank policies and procedures.

Responsibilities

• Build and foster relationships with clients through proactive outreach and follow up.
• Educate clients on deposit and loan products and self-service digital options.
• Open new consumer and business accounts and process service requests.
• Process basic transactions and ensure accuracy in all client interactions.

Skills

Relationship building

Customer service

Digital banking

Communication

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking a Relationship Banker to engage customers across in-person, appointment, and digital channels while guiding them through banking needs and digital tools.

The role emphasizes building trust, opening accounts, processing transactions, and educating clients on products, with a strong focus on a digital-first approach and operating within FINRA/NMLS requirements as applicable.