Digital-First Relationship Banker

U.S. Bank; Northlake (IL); On-site; USD 32,000 - 39,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k) and employer-funded retirement

Paid vacation (2–5 weeks)

Up to 11 paid holidays

Adoption assistance

Sick and Safe Leave

Job summary

U.S. Bank seeks a Relationship Banker to build trusted client relationships across in-person, appointment, and virtual channels. You will assess banking needs, open accounts, process basic transactions, and educate clients on digital products and services to enhance their financial wellbeing.

The role emphasizes proactive outreach, strong customer service, and collaboration with branch teams to deliver an excellent client experience.

Qualifications

• High school diploma or equivalent required.
• Typically has less than four years of retail banking experience or related training.
• Bilingual Spanish preferred.

Responsibilities

• Engage customers across in-person, appointment, and virtual channels to provide financial counsel.
• Open new consumer and business accounts and process service requests.
• Educate customers on deposit and loan products and digital self-service tools.
• Build and foster relationships through proactive outreach and follow-up.

Skills

Bilingual Spanish

Relationship building

Client communication

Digital product experience

Proactive outreach

Education

High school diploma or equivalent

Job description

U.S. Bank seeks a Relationship Banker to build trusted client relationships across in-person, appointment, and virtual channels. You will assess banking needs, open accounts, process basic transactions, and educate clients on digital products and services to enhance their financial wellbeing.

The role emphasizes proactive outreach, strong customer service, and collaboration with branch teams to deliver an excellent client experience.